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Holiday Support Hours

Posted by Kris Bonaguro on Dec 15, 2016 11:09:54 AM

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U.S. Christmas and New Year’s Holiday – Template Orders and Customer Support:

 

December 23rd

No Chat/Email Support

 

December 26th

No Chat/Email Support

 

December 27th

Email Support 9-5PM MST

 

December 28th

Email Support 9-5PM MST

 

December 29th

Email Support 9-5PM MST

 

December 30th

Email Support 9-5PM MST

 

January 2nd

No Chat/Email Support

 

 

January 3rd

Chat and Email Support returns to normal; 9-5PM MST

 

SEE OUR RESOURCES PAGE FOR SELF-SERVICE SUPPORT.

 

Template Orders

 

December 19th – 21st
Need that template in time for Christmas? You must order standard templates by Dec 19th, Next-day orders by Dec 20th and same-day orders by Dec 21st. You can still order today and receive your templates after Christmas.

 

December 22nd – 26th
Any templates ordered between December 22nd – December 26th will be processed on the 27th, with normal turnaround time.

 

December 27th – 29th
Need that template in time for New Years? You must order standard templates by Dec 27th, Next-day orders by Dec 28th and same-day orders by Dec 29th. You can still order today and receive your templates after New Year’s Day.

 

December 30th - January 3rd
Any templates ordered between December 30th – January 3rd will be processed on the 3rd, with normal turnaround time.

 

Happy 2017!!

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