Our team of Customer Success and Technical Support professionals are here to help. You will be assigned an onboarding team who will help you get started, get you through the implementation phase, build your timeline, set your goals, and ensure you’re set up for success. And we'll keep working with you as you move forward to become more proficient and productive, and as you grow your teams successfully.
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"The rezora Customer Success team and Support Staff is the best among all the tech platforms our brokerage uses. They are extremely quick to respond with clear and thorough solutions to any question. One of the best things about the staff is they always have a great attitude, and are very generous with their time and energy- I never feel like I’m bothering them!" |
Support is our middle name! With an average response time less than 13 seconds via our chat platform, a member of our superhero Technical Support team is always happy to help you and answer any questions you may have. Don’t be shy... drop by and say “Hi!” to the team!
We offer a variety of training options depending on your needs, including live training, recorded webinars, and other methods that ensure that you’ll get up to speed quickly and accelerate from there.
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"The customer service provided by rezora meets and exceeds my expectations each and every time! I am often preparing marketing pieces that require a timely turn around. I can always count on getting a quick response and swift resolution to my issue when I reach out to rezora via the chat feature. I’ve never waited more than 30 seconds to be connected to an agent and they always take the time to ask how my day is going and ensure that my issue is resolved before disconnecting." |
