So maybe you are traveling this summer, getting ready to hit the open road, visit family again, or just get out of your home for a bit. Before you go on a long drive, you take care of your car, but are you taking the same maintenance care of your contacts?
We all know that email marketing is important, and as brokers, it's the number one way you stay connected with clients. It's where your client is looking for information from you on the next new listing or open house, where you confirm appointments, maintain your client relationships, and share the final documents to close the deal. With all the business we conduct over email the big question is, what does your email look like when you send it to your clients? Is it easy to read and engage with for each client on their desktop AND mobile device?
On this blog we've talked extensively about sending reputation, best practices, and how to best reach your contacts inboxes. There is a wide array of factors that figure into this overall idea of deliverability, but one practice you may not have considered as harmful is email forwarding, particularly automatic email forwarding.
Each day, the average office worker receives 120 emails, and over 306.4 billion emails are sent worldwide1. These figures might feel a bit overwhelming, but not surprising given email's amazing ROI, accessibility and an increasingly mobile world. But in this opportunity lies some bigger questions for anyone using email marketing; standing out in a crowd of 306.4 billion is no easy task.
As humans, our lives are all amorphous combinations of our own personal knowledge, experience, skills, interests, and hobbies.
Among your friends, you may all have shared interests such as playing board games, but each person likely has different knowledge and skill. Among your coworkers, you may have similar experience and skills, but different interests and hobbies.
More likely than not, any given group will be some combination of all of those aspects with similarities shared between individuals.
It's no secret that email communication is one of the most essential forms of contact with customers and clients, with phone and in-person communication taking no small part. But devoting a large amount of attention and resources on only those three may still be leaving a lot of valuable potential customers to be missed and fall through the cracks — that’s where chatbots come in.
Brokerages spend a lot of time and money on their brokerage platform - the software that often powers some or all of their website, CRM, Intranet, email, presentation application and lead generation tools. As with anything, an all-in-one-all tool has some features that are more powerful than others. Fortunately, many platform vendors, and best-in-class vendors such as rezora, use application program interfaces (API) to easily send data between the brokerage platform and third parties.
In this technology driven world, personal handwritten notes are a rare commodity. Emails, text messages, chat messages, and even tweets are the new normal as they are more accessible (and easier) than putting pen to paper. That said, COVID-19 has forced everyone into a virtual norm, making handwritten notes more important than ever before.
In this crazy year of 2020, I'm sure we've all been inundated with email newsletters and such as vendors try to stay top of mind, and staying top of mind is especially important in real estate. Consumers don't buy real estate often, only owning, on average, three homes in their lifetime1. So, being top of mind means being first in line when they are ready and need your services.
So, it’s official. We’ve made it. 2020 is coming to an end, and with that, we have all the holidays approaching very quickly! You’re booked solid for the next few weeks trying to complete as many transactions as possible before the year ends, planning virtual holiday gatherings, spending time with your family and gift wrapping. With all that going on, who has time to remember to send out a holiday email every week?