This policy describes the types of information we may collect from you or that you may provide when you visit the Website and our practices for collecting, using, maintaining, protecting, and disclosing that information.
This policy applies to information we collect:
This policy does not apply to information collected by any third party, including through any application or content (including advertising) that may link to or be accessible from [or on] the Website.
rezora is in the business of providing web-based email marketing strategy and services and data analytics. rezora will not sell, rent or share, any of the information covered under this policy to third parties, unless required by a court or by law. However, we do provide access to this information to our support personnel and third-party vendors who help us manage our customers' accounts and provide our services.
We use the visitor information that we collect, and our customers' information, in the following ways:
When a visitor enters our Website, we may use your unique Internet protocol address ("IP address"), which is assigned to you by your Internet service provider, to help diagnose problems with our server, and to administer our website.
For LAN, DSL, or cable modem users, an IP address may be permanently assigned to a particular computer. (IP addresses are automatically logged by Web servers, which collect information about a user's traffic patterns.) Your IP address can reveal what geographic area you are connecting from, or which Internet Service Provider you are using. While the IP address does not identify an individual by name, it may, however, with the cooperation of your Internet Service Provider, be used to locate and identify an individual using the web. Other websites you visit have IP addresses, and we may collect the IP addresses of those websites and their pages. We do not link your IP address to any personally identifiable information. We use tracking information to determine which areas our Website users visit based on traffic to those areas. rezora does not track what individual users read, but rather how often each page is visited. This helps us maintain a superior and informative Website for you.
By accessing or using the Website and/or any of rezora’s services, you acknowledge and consent to the data-collection and -processing practices described above. Should you decide to withdraw your consent (or wish to modify it in scope), you may do so by contacting us by email, at email@example.com.
Our registration forms for new customers signing up for rezora accounts may require them to give us contact information that may include name, email address, mailing address, and facts about that enrolling customer's company size, and similar information. We may sometimes share this information with partner companies for the purposes of assisting us in providing our services.
We do not request or otherwise collect/use sensitive information from our visitors, such as social security numbers.
By providing your email address, you opt in and consent to future email about promotions. By providing us with a phone number, you consent that we (or third parties with whom we contract) may contact you by phone. Occasionally, we may send promotional materials to you via postal mail, using a mailing address that you provide.
You may opt-out at any time as follows: by emailing us at firstname.lastname@example.org and typing into the subject line "unsubscribe", by clicking on the "remove me" link within an advertising email that you received from us.
rezora provides a fully integrated marketing, social media and advertising platform. As such, the client may give access to multiple channels of their business. Information that may be collected as a result includes, but is not limited to, the following:
Customer email lists and databases (which may include first and last names, phone numbers, titles, and/or email addresses).
CRM contact and performance data.
Product data feed.
Customer brand data and analytics.
Sales agent database information.
Display advertising content.
Social media information.
Print and QR code information.
Mobile usage and access data.
This list is not exhaustive. If you have specific questions about the information collected or accessed by rezora in the connection with the performance of services by rezora, please contact email@example.com.
Information collected by or provided to rezora is maintained as long as is necessary to satisfy legal, accounting, reporting, and/or administrative requirements, and further to any other legitimate business interest.
You have the right to object to the storage and/or use of your personal information, or to ask us to delete, remove, or stop using it if there is no need for us to keep it. Please contact us at firstname.lastname@example.org in relation to any of the following:
Request restriction of processing of your personal data in order to
suspend the processing of your personal data in the following scenarios: (i) if you want us to establish the data’s accuracy; (ii) where our use of the data is unlawful but you do not want us to erase it; (iii) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (iv) where you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it; and
Request the transfer of your personal data to you or to a third party in a structured, commonly used, machine-readable format (please note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you)
You may withdraw your consent at any time if we are relying on your consent to process your personal data (such as direct marketing and cookies). This won’t affect any processing already carried out before you withdraw your consent or processing under other grounds. If you withdraw your consent, we may not be able to provide certain products or services to you.
rezora has made a substantial investment in server, database, backup and firewall technologies to secure your information from accidental loss and from unauthorized access, use, alteration, and disclosure. These technologies are deployed as part of sophisticated security architecture. All data resides in a tightly controlled, secure data center. These investments are intended to better ensure that information about the identity and preferences of individual customers is never accessible to anyone outside rezora. We will maintain safeguards to protect the security of these servers and any personally identifiable information that we have collected.
The safety and security of your information also depends on you. Where we have given you a password for access to certain parts of our services or Website, you are responsible for keeping this password confidential. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.
If rezora or any of its assets are acquired by or merged with another entity, all information collected by us will be among the transferred assets.
European residents: The data that we collect from or about you may be transferred to, and stored at, a destination outside the European Economic Area (”EEA”) to third parties who help us carry out the purposes detailed above, or to otherwise comply with legal requirements. Whenever we transfer your personal data out of the EEA, we will make sure an adequate level of protection is afforded to it by using one of the following safeguards:
Compliance with Laws
It is our policy to fully adhere to all federal, state and local laws (as well as applicable international regulations) regarding the privacy of the data we collect, including (i) the EU privacy law known as the General Data Protection Regulation and (ii) the 2003 CAN-SPAM Act regulating email delivery. We will maintain the confidentially and integrity of our data files as mandated by federal law and consistent with applicable international regulations. California residents may request a copy of our Direct Marketing Disclosure by contacting email@example.com.
European residents: You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). However, we would appreciate the chance to deal with any concerns you may have before you approach the ICO, so please contact us in the first instance at firstname.lastname@example.org.
Children Under the Age of Thirteen
Our Website is not intended for children under 13 years of age. No one under age 13 may provide any information to or on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website or on or through any of its features, register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at email@example.com.
Contacting Us About Changes to Your Information, Privacy Matters and rezora.com
Last Updated: May 24, 2018